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Notebook Failure Rates

Posted on January 17, 2010January 17, 2010 by John Nash

Notebook computers. Failure rate from SquareTrade, an Extended Warranty service company, is 15.6% to 26%. Note, 26% means that more than one out of every four broke. 15.6% is still not exactly good: imagine the doctor telling you “Yes, I know how to do this surgery really well, I only make serious mistakes 15.6% of the time.” What is that, more than one out of every seven patients dies?

Listed worst to best:

HP:  26%

Gateway: 23.5%

Acer 23.3%

Lenovo 21%

Dell 18.3%

Mac 17.3%

Sony 16.8%

Toshiba 15.7%

Asus 15.6%

See the entire slideshow at http://www.channelinsider.com/c/a/Spotlight/How-Good-is-that-PC-under-the-Tree-204989/?kc=EWKNLEDP12302009A

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