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Month: May 2012

The COST of Customer Inconvenience in Passwords

Posted on May 25, 2012May 27, 2012 by John Nash

“The Customer may not always be Right, but the Customer IS ALWAYS the Customer.” — Bob Parsons of GoDaddy.com author, entrepreneur, entertainer, motorcycle enthusiast, elephant hunter. I have previously written about the folly of unreasonable demands placed upon customers concerning password assignment by well-meaning but misguided hosting service providers. Typically these password requirements include: password must…

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Consumer tablet avalanche is coming

Posted on May 21, 2012May 21, 2012 by John Nash

Last fall Hewlett Packard decided to end its consumer computer line and focus on commercial computers. At that time they also decided to liquidate their inventory of HP TouchPad tablets at $99 each which detonated a market response loud enough to awaken every potential tablet maker on the planet. The philosophy before that time had…

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